Privacy Policy

MakeMeMine is a curated multi-brand marketplace and editorial platform designed to help individuals discover intimate apparel, body-positive education, and meaningful stories around confidence, comfort, and self-expression.

For the purposes of applicable privacy laws, MakeMeMine Ltd. is the organization responsible for the collection and processing of your personal information.

Privacy Contact: Privacy Officer, MakeMeMine Ltd. Email: support@makememine.com Mailing Address: Available upon valid legal or regulatory request.

Depending on how you use MakeMeMine, we may collect the following information.

Information You Provide

• Name
• Email address
• Shipping address
• Billing address
• Phone number, if provided
• Account login information
• Brand application details
• Customer-support communications
• Newsletter subscriptions
• Story Room submissions
• Between Us comments
• Ways of Desire submissions
• Wishlist, Closet, or saved-product preferences
• Product reviews
• Survey responses

Providing certain information is optional, but some services may not function without it.

Order Information

When you place an order, we may collect:

• Products purchased
• Order history
• Shipping information
• Transaction details
• Payment confirmation

We do not store your full credit or debit card information. Payments are securely processed by trusted third-party payment providers.

Automatically Collected Information

When you browse MakeMeMine, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referral source
• Approximate location
• Session information
• Cookies and similar technologies

We collect information when you:

• Visit our website
• Create an account
• Sign in
• Place an order
• Join our newsletter
• Contact customer support
• Apply as a brand partner
• Submit content through Story Room
• Participate in Between Us
• Share ideas through Ways of Desire
• Use our chatbot
• Interact with our educational resources

We may use your information to:

• Process orders
• Deliver products
• Provide customer support
• Create and manage your account
• Personalize your shopping experience
• Recommend products and brands
• Improve MakeMeMine
• Detect fraud and maintain platform security
• Moderate community content
• Process brand applications
• Respond to inquiries
• Send transactional emails
• Send marketing communications when you have consented
• Meet legal and regulatory obligations

We use personal information only for appropriate purposes and where we have a valid legal basis or consent where required.

Where consent is required, we seek consent that is meaningful in light of the nature, purpose, and consequences of the collection, use, or disclosure.

You may withdraw consent for optional uses, such as marketing communications, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect services that rely on that information.

We use cookies and similar technologies to:

• Keep you signed in
• Remember preferences
• Improve website performance
• Understand visitor behaviour
• Measure website traffic
• Enhance security
• Support permitted personalization and marketing

You may control cookies through browser settings and any cookie-preference tools we provide. Disabling certain cookies may affect website functionality.

Payments on MakeMeMine are processed by trusted third-party payment providers.

Your payment information is transmitted securely to those providers and is subject to their own privacy policies. MakeMeMine does not store complete payment-card information on its servers.

MakeMeMine includes community spaces such as:

• Story Room
• Between Us
• Ways of Desire

Information you voluntarily choose to publish in these areas may be visible to other users. Please avoid sharing sensitive personal information in publicly accessible areas.

We may moderate, edit, restrict, or remove submissions that violate our Community Guidelines, Terms of Service, or applicable law.

Some MakeMeMine experiences may use artificial intelligence to improve recommendations, provide guidance, assist moderation, or enhance user experiences.

AI-generated suggestions are intended for informational purposes and should not be considered professional, medical, legal, psychological, or financial advice.

If you choose to subscribe, we may send:

• Launch announcements
• Brand features
• Editorial stories
• Educational content
• Promotions
• Product recommendations

You may unsubscribe at any time using the link included in our emails. Transactional or service-related messages may still be sent when necessary.

We do not sell your personal information.

We may share information with trusted service providers that help us operate MakeMeMine, including:

• Payment processors
• Shipping providers
• Email service providers
• Website-hosting providers
• Authentication providers
• Analytics providers
• Customer-support platforms
• Fraud-prevention and security providers

These providers receive only the information reasonably necessary to perform their services and are expected to protect it appropriately.

We may also disclose information where required by law, to respond to lawful requests, protect rights and safety, investigate fraud, or support a business transaction such as a merger or acquisition, subject to applicable safeguards.

MakeMeMine may serve customers and brands in multiple countries. Your information may be processed or stored in jurisdictions with privacy laws different from those in your country of residence.

Where required, we take reasonable contractual, technical, and organizational measures to protect personal information transferred across borders.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.

While we strive to protect your information, no online platform can guarantee absolute security.

We retain personal information only for as long as reasonably necessary to:

• Provide our services
• Complete transactions
• Resolve disputes
• Maintain business records
• Detect fraud and security incidents
• Comply with legal obligations

When information is no longer required, we securely delete, destroy, or anonymize it where reasonably practicable.

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion where applicable
• Withdraw marketing consent
• Request a copy of certain information
• Restrict or object to certain processing activities
• Ask questions or challenge our compliance
• Lodge a complaint with an applicable privacy authority

Requests may be submitted to the Privacy Officer using the contact details below. We may need to verify your identity before responding.

MakeMeMine is not intended for children under the age of 16.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.

Our website may contain links to third-party websites, brands, or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy from time to time. When material changes are made, we will update the "Last Updated" date and provide additional notice where appropriate.

For questions, requests, or concerns about this Privacy Policy or our handling of personal information, contact:

Privacy Officer MakeMeMine Ltd. Email: support@makememine.com Mailing Address: Available upon valid legal or regulatory request.